Job Description

Extended Job Title
Sr Patient Services Specialist

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
512101 - Dermatology Dept Lbk Genl

Position Description

This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.



Requisition ID
21979BR

Travel Required
Up to 25%

Major/Essential Functions
This position requires excellent patient services skills with a dedicated attention to detail.  This position focuses on check in and check out and the collection of payments while maintaining excellent patient flow through the check in or check out out process.  The ideal candidate will possess the ability to move quickly, efficiently, and accurately through the computer while maintaining rapport with patients.  Excellent computer skills and typing proficiency are required, along with excellent organizational skills. 

Grant Funded?
No

Minimum Hire Rate
13.41

Pay Basis
Hourly

Work Location
Lubbock

Preferred Qualifications
Experience in a fast paced clinic environment with a focus on detail.  Spanish speaking is a plus.

Campus
HSC - Lubbock

Department
Dermatology Dept Lbk Genl

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Occasional Duties
This position will cross train with all other Patient Services positions within the clinic setting.

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.



Does this position work in a research laboratory?
No

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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