Job Description

Extended Job Title
Specialist IV

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
512301 - Internal Med Dept Lbk Genl

Position Description
Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

Requisition ID

Travel Required

Major/Essential Functions
Effectively communicates with co-workers regarding the status of patient's insurance by checking various insurance websites daily.  Runs a daily clinic schedule for the PSS check in staff with notated patient insurance changes. Provides updated list of key items each morning to PSS.  Attends managed care meetings regarding updates to various programs, updates co-workers and physicians of any changes.  Serves as the liaison between patients and their insurance carrier as needed.  Schedules appointments/cancels appointments as needed relative to referral/authorization status.  Processes referrals and pre-certifications as required by patients insurance carrier in a timely manner. Communicates effectively, professionally, and in a timely manner with all parties as necessary.  Works well in a team environment and in a fast paced medical office setting.  Excellent communication, computer, and patient service skills

Grant Funded?

Minimum Hire Rate
Salary commensurate with related education, experience and/or skills.

Pay Basis

Work Location

Preferred Qualifications
Previous experience in authorizations and certifications/pre-certifications working with Insurance companies, patients, and outside entities.  Spanish speaking is a plus.

HSC - Lubbock

Internal Med Dept Lbk Genl

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
High school plus 4 years experience. Additional education may substitute on a year for year basis.

Does this position work in a research laboratory?

Application Instructions

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