Job Description

Extended Job Title
Senior Advisor InfantRisk Call Ctr

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
523201 - Pediatrics Ama Genl

Position Description
Advises individuals and provides guidance services regarding routine to complex issues in assigned area. Work is performed under general supervision in accordance with established policies and procedures.

Requisition ID

Travel Required

Major/Essential Functions
Answering all incoming phone calls from individuals requesting information concerning medication used for mothers or pending mothers. Must be able to complete requested information in a timely manner. May require consultation with the Call Center Director.
Level of coworker interaction/dependence:
Limited (work is highly autonomous; little interaction with coworkers necessary to accomplish work)
Level of supervision received:
Limited (worker must be highly autonomous; show much independence)
Amount of and type of supervision given to subordinates:
Will assist in the oversight of volunteers in the Center.


Grant Funded?

Minimum Hire Rate

Pay Basis

Schedule Details
Monday-Friday 8:00-5:00

Work Location

Preferred Qualifications
Demonstrated skills in clear, concise and compassionate communications.
Demonstrated skills in organizing and setting work priorities.
Demonstrated skills in Microsoft Office-Word, Excel, PowerPoint programs.
Demonstrated skills in working knowledge of computers.
Ability to type 45 wpm.
Ability to use initiative and independent judgement in unusual and difficult situations.
Must have a current RN license.

HSC - Amarillo

Pediatrics Ama Genl

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group

Occasional Duties
Oversee students and volunteers that might work in the InfantRisk call center.


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Does this position work in a research laboratory?

Application Instructions

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