Job Description

Extended Job Title
Patient Services Supervisor

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
544903 - Ob Gyn Ode General

Position Description
Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Evaluates and trains new employees. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Employees in this classification supervise Patient Services Trainees, Patient Services Specialists, or Senior Patient Services Specialists. Typing, ability to interact effectively with others, ability to work in a busy environment; knowledge of business office procedures; familiarity with computer system. Ability to communicate effectively with internal employees as well as patients. Work is performed in usual clinic conditions. Employees typically have cash handling responsibilities.

Requisition ID
19586BR

Travel Required
Up to 25%

Major/Essential Functions
Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Evaluates and trains new employees. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Employees in this classification supervise Patient Services Trainees, Patient Services Specialists, or Senior Patient Services Specialists. Typing, ability to interact effectively with others, ability to work in a busy environment; knowledge of business office procedures; familiarity with computer system. Ability to communicate effectively with internal employees as well as patients. Work is performed in usual clinic conditions. Employees typically have cash handling responsibilities.

Grant Funded?
No

Minimum Hire Rate
15.64

Pay Basis
Hourly

Work Location
Permian Basin

Campus
HSC - Permian Basin

Department
Ob Gyn Ode General

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Other Administrative

Occasional Duties
As assigned by supervisor. 

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
+Education:+ * A minimum of a high school diploma or equivalent.
+Experience:+ * A minimum of five (5) years of general office experience. * A minimum of two (2) years of supervisory experience in a clinic or physician's office.
OR
* At least three (3) years of experience at TTUHSC in the Patient Services Program, one (1) year of supervisory experience, documented completion of all relevant IDX training and a current performance appraisal with a rating of meeting or exceeding expectations.


Does this position work in a research laboratory?
No

Application Instructions

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