Job Description

Extended Job Title
Patient Services Specialist

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
512201 - Family Med Dpt Lbk Genl

Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Requisition ID
19459BR

Travel Required
None

Major/Essential Functions
The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first.  

The Patient Services Specialists are responsible for handling patient phone calls; collecting insurance information and verifying eligibility; and scheduling and arriving patients for appointments. The Patient Services Specialist will provide compassionate and enthusiastic service to our patients.

Grant Funded?
No

Minimum Hire Rate
Salary commensurate with related education, experience and/or skills.

Pay Basis
Hourly

Schedule Details
8 a.m. - 5 p.m. Monday through Friday

Work Location
Lubbock

Campus
HSC - Lubbock

Department
Family Med Dpt Lbk Genl

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Clerical/Secretarial

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Does this position work in a research laboratory?
No

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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