Job Description

Extended Job Title
Patient Services Specialist

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
523501 - Surgery Ama Genl

Position Description
This position is responsible for assuring smooth operation of the clinic patient flow and serves as the primary contacts for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Ability to communicate effectively internally and externally. Ability to understand and follow instructions. Work is performed in usual clinic conditions and requires a high degree of contact with patients, HSC staff, and insurance companies. Employees have cash handling responsibilities.

Requisition ID
19284BR

Travel Required
None

Major/Essential Functions
This position is responsible for assuring smooth operation of the clinic patient flow and serves as the primary contacts for
patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving
patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing
insurance claims, responding to requests for information from patients and insurance companies and maintaining related
information for the department. Employees in this classification receive general supervision. Most work is performed
according to established procedures; problems of an unusual nature are referred to supervisor. Ability to communicate
effectively internally and externally. Ability to understand and follow instructions. Work is performed in usual clinic
conditions and requires a high degree of contact with patients, HSC staff, and insurance companies. Employees have cash
handling responsibilities.

Grant Funded?
No

Minimum Hire Rate
13.00

Pay Basis
Hourly

Schedule Details
8:00AM to 5:00PM Monday-Friday

Work Location
Amarillo

Preferred Qualifications
Medical terminology. Bilingual highly preferred. Medical office experience preferred.

Campus
HSC - Amarillo

Department
Surgery Ama Genl

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Clerical/Secretarial

Occasional Duties
Scanning patient records. Backup to other Patient Service Specialists positions as needed. Other duties as assigned.

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
+Education:+ A minimum of a high school diploma or equivalent.
+Experience:+ * At least three years of customer service experience. 

Does this position work in a research laboratory?
No

Application Instructions

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