Job Description

Extended Job Title
Patient Services Specialist - Urology Dept Lbk Genl

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
513501 - Urology Dept Lbk Genl

Position Description

This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.



Requisition ID
22346BR

Optional Attachments
Recommendation/Referral

Travel Required
None

Major/Essential Functions
 
Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff.

Schedules new and established patients based upon clinic protocols.

Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets.

Contacts patients who have missed appointments.

Verifies and updates billing/insurance and demographic information; making corrections as necessary.

May receive payments for services and prepares end of day deposit.

May perform other duties as assigned


Grant Funded?
No

Minimum Hire Rate
12.42

Pay Basis
Hourly

Work Location
Lubbock

Campus
HSC - Lubbock

Department
Urology Dept Lbk Genl

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.



Does this position work in a research laboratory?
No

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online