Job Description

Extended Job Title
IT Manager

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
512601 - Ophthalmology Dept Lbk Genl

Position Description
Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
  • Oversee and provide support for departmental personnel in computer hardware, software, and networking.
  • Responsible for the ongoing analysis of the EMR software in relationship to the total patient experience and the efficiency level it provides the clinic and make suggestions to improve the patient experience and efficiency of the clinic. Works closely with the EMR  vendors and their programmers to put these improvements in place.
  • Program, test and deploy updates to EMR software to keep the system current and as efficient as possible.
  • Oversee and provide training to IT staff as well as educate all departmental personnel in the use of computer systems and software programs including electronic medical records software.
  • Responsible for maintaining all clinical equipment, keeping it up to date and in full working order including both software and hardware updates, as well as their various interfaces with the EMR system.
  • Maintain workstations 24/7. This includes after hours maintenance and troubleshooting support as required on nights and weekends as needed.
  • Organize and manage audio/visual support for lectures and departmental conferences.
  • Manages new IT projects including coordinating the design, development and implementation of authorized projects.
  • Serve as liaison between department and outside entities related to IT matters.
  • Supervise subordinate employees.
* Must possess a core commitment to customer-centered service. 
* Must possess the ability to coordinate and work as a team.

Grant Funded?

Minimum Hire Rate

Pay Basis

Work Location

Preferred Qualifications
Minimum 5 years experience working in IT support supervising IT teams, and overseeing large information technology projects in an enterprise environment. Experience with project management, change management, and process documentation. Working knowledge industry best practices and regulations relating to electronic medical record use, configuration and security. Strong knowledge of networking concepts, protocols, and hardware/software. Experience in mentoring others and establishing/maintaining effective working relationships. Working knowledge of IT practices and service management concepts. Ability to design and implement general and specific instructions. Ability to establish a plan of action, prioritize, and execute assigned tasks effectively. Excellent written and verbal communication skills.

HSC - Lubbock

Ophthalmology Dept Lbk Genl

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Other Administrative

Occasional Duties
Other duties as assigned.


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.

Does this position work in a research laboratory?

Application Instructions

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